Very early in my career I had the good fortune to work for a global American insurance company founded on the philosophy of success and positive thinking.
At the time I was young, ambitious and often prone to reacting emotionally rather than examining the root cause of a problem. Seeing potential in me, the CEO took me under his wing. One day he handed me a card and told me to carry it with me always.
It read:
“Direct your thoughts, control your emotions and ordain your destiny.”
It remains one of the wisest pieces of advice I’ve ever received, and I still find myself reflecting on it today.
For that reason, I now spend a great deal of time researching, analysing and questioning before forming opinions or making decisions. Not always successfully, admittedly, but I try. And it is this habit that brings me to what I see as one of the great political paradoxes of our time.
We read almost daily about rage reshaping the political landscape in Australia. Political commentators tell us voters are angry. Polls tell us voters are frustrated. Social media provides a constant stream of evidence that many Australians feel let down by governments, institutions and political parties.
But I question whether anger is the wisest basis upon which to make decisions about our future.
Anger, like hatred, clouds judgement. It encourages knee-jerk reactions rather than careful thought. While anger can identify genuine problems that deserve attention, it is a poor substitute for evidence, scrutiny and reasoned decision-making.
Voters are angry with governments, both present and past, for problems that seem increasingly difficult to solve. Yet governments only exist because voters put them there. The contradiction is fascinating.
Perhaps the anger is not directed at any particular government at all. Perhaps it reflects a broader frustration with institutions, political parties and a system that many feel no longer delivers what it once promised.
Perhaps, in some cases, it also reflects a frustration with ourselves.
Democracy places citizens in a unique position. We are not merely spectators observing events from the sidelines; we are participants in the process. We help choose the governments we later criticise. When the same problems persist regardless of who occupies the Treasury benches, some of the anger may stem from the uncomfortable realisation that there are no easy fixes and no perfect political choices.
It is often easier to direct our frustration outward than to acknowledge that, collectively, we may have contributed to outcomes we now dislike. That does not mean voters are to blame for every problem a nation faces. But it does mean we share some responsibility for the political culture we create, the incentives we reward and the representatives we elect.
In that environment, politicians who position themselves as permanent outsiders can thrive. They are rarely blamed for the failures of the system because their supporters see them as standing apart from it, even when they have spent years operating within it.
Anger is a valuable political alarm bell. It tells us something is wrong. But it becomes dangerous when voters stop treating it as a warning signal and start treating it as a governing philosophy.
The politicians who benefit most from anger are often those least burdened by having to demonstrate that their solutions will actually work.
Research in psychology has long established a connection between emotions and decision-making. Anger, in particular, has been shown to increase impulsiveness and risk-taking behaviour. While voting is obviously different from making financial or personal decisions, the principle remains relevant. Political decisions shape governments, public policy and ultimately our lives.
The effects of anger can also linger long after the event that triggered it. Even when we believe we have calmed down, the emotional residue can continue to influence how we process information and assess risk.
That matters because we now live in an age of constant stimulation. Twenty-four-hour news cycles, social media platforms and partisan commentary ensure that outrage is never in short supply.
Which raises an uncomfortable question.
Are voters adequately scrutinising the claims of politicians who position themselves as champions of the aggrieved?
The evidence suggests many are not.
A brief scroll through social media reveals countless examples of political claims being shared thousands of times without verification. Assertions that align with existing frustrations are often accepted at face value, while contradictory evidence is dismissed, ignored or attacked.
The standard of proof seems to change depending on whether a claim supports our preferred narrative.
This is not unique to any one side of politics. It is a human tendency. We are naturally inclined to seek information that confirms what we already believe while rejecting information that challenges it.
But social media has amplified this tendency.
Social media platforms reward engagement, not accuracy. Anger, outrage and conflict generate clicks, comments and shares. The more provocative the content, the greater its reach. Politicians understand this. So do media organisations competing for attention in an increasingly crowded marketplace.
The result is a feedback loop.
Politicians amplify grievances. Social media rewards the most emotionally charged messages. Partisan media outlets reinforce them. Audiences consume content that validates their existing views and become increasingly convinced that anyone who disagrees is either uninformed, dishonest or acting in bad faith.
This is where healthy political passion can begin to evolve into something more tribal.
Political tribes have always existed, but modern technology has strengthened them in ways previous generations never experienced. Many people now inhabit information bubbles where they rarely encounter competing viewpoints except in distorted or caricatured form.
Opponents become enemies. Scepticism is reserved for outsiders while allies are given the benefit of the doubt.
At its extreme, this can resemble cult-like behaviour. Not because people are unintelligent, but because loyalty to the group becomes more important than evaluating the evidence.
Facts that support the tribe are embraced. Facts that challenge it are rejected.
The irony is that some of the angriest voters are often demanding accountability from government while simultaneously giving a free pass to the politicians who claim to represent their frustrations.
Democracy functions best when citizens apply the same level of scrutiny to those they support as they do to those they oppose.
The moment we stop asking hard questions of our own side is the moment we stop being citizens and start becoming followers.
Anger can identify a problem.
It cannot, by itself, solve one.
The challenge facing Australia is not whether voters are angry. The challenge is whether we can move beyond anger long enough to critically examine who is profiting from it, who is amplifying it, and whether the solutions being offered can withstand the same scrutiny we demand of everyone else
